Opening a digital channel to communicate with your customers is foundational.
Moving beyond commodity is key to growth in customer count and margin.
Software and/or managed service equals minimal distraction to your team.
At the core of the iMPACT™ platform lie our proprietary database design and Sequential Messaging algorithms. We’re not talking broad customer list categorizations. iMPACT™ builds personalized profiles through iterative bidirectional customer communications, and we use them to place the right offer in front of the right customer at the right time. The results: near-term retention increases of 20%, conversion after click-thru of 24%, and ROI exceeding 50% in the first year and 100% in the second.
The deeper the relationship with your customers, the faster you'll grow. iMPACT™ builds relationships… Digitally. Because that's the only way to do it inexpensively over hundreds of thousands of customers. Our proprietary database and segmentation engine learns the behavior and demographics of your customers. The better you understand your customer the easier it is for you to provide more value.